TON / 屯する家

Legal Notice

This page provides the disclosures required under Article 11 of Japan's Act on Specified Commercial Transactions (Tokutei Shōtorihiki Hō). It is an English-language reference; the Japanese version (特定商取引法に基づく表記) prevails in case of any discrepancy.

Last updated: June 28, 2026

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Item	Details
Seller	BUPPHA Inc. (株式会社BUPPHA)
Operations manager	Naoki Yoshizawa, Representative Director
Address	38-6 Yuhara, Saku City, Nagano 384-0307, Japan
Contact	contact@ton-nagano.com
Telephone	Disclosed without delay upon request.
Reception hours	Inquiries are received by email (contact@ton-nagano.com) at any time. There are no fixed business hours; we reply in the order received.
Sales URL	https://ton-nagano.airhost.co
Inn business license	Application in progress.
Price	The amount shown for each accommodation plan (Japanese consumption tax included). ※ Nagano Prefecture Accommodation Tax is charged separately (¥200 per guest per night; not charged where the per-person, per-night accommodation charge excluding tax is under ¥6,000).
Fees in addition to the price	Pet fee: ¥5,000 per small dog Nagano Accommodation Tax: ¥200 per guest per night (exemption applies, see above) Credit card processing fee: borne by us Other: fees for any optional services used
Payment methods	Credit card (VISA, Mastercard, JCB, American Express, Diners Club) The payment method specified by each booking site (for reservations made through an OTA)
Payment timing	Credit card: charged at the time of booking Via a booking site: as specified by that site
Timing of service	The accommodation date(s) specified at the time of booking.
Validity of application	The contract is formed when the booking confirmation is sent. A separate payment deadline may be specified.
Cancellations and changes	Governed by our separately stipulated Cancellation Policy.
Returns and refunds	Owing to the nature of the service (accommodation), we do not accept returns or exchanges. No refund is made after the service has been provided, except where the cause is attributable to us.